United Sugar Producers & Refiners (also referred to herein using “United,” “we,” “our,” and “us”) respects your privacy, and we assure you that we take the protection of your personal information very seriously. We therefore provide this Privacy Policy to disclose our information collection, utilization, and sharing practices for this Site. This Privacy Policy applies to any website or mobile application that includes, displays, attaches, references, or links to this Privacy Policy (each the “Site”). If you do not agree to these terms, do not access the United Site or other related services. The information we receive from you depends on what you do when you visit this Site. Except as described in this policy, we do not sell, rent, share or disclose your personally identifiable information to or with any other organizations.
TYPE AND USES OF INFORMATION WE COLLECT FROM YOU:
Personally Identifiable Information (“PII”) – Generally, you can visit our Site without revealing any personal information about yourself. At times, though, we or vendors operating on our behalf may need information about you, such as when you request to sign up for news, request samples from us, or request information from us. Unless otherwise indicated, the information we request is optional, but you may not be able to use parts of our Site without providing such information. We may gather certain personal information from you to help us better serve you through providing you with what you request, marketing to you, and otherwise to respond to your inquiries. We only collect personally identifiable information when you choose to reveal it to us.
Our Site collects information from our web forms that may be displayed on our Site, including without limitation when you request or submit information, request news, or request samples. At these places, we may ask you to give us contact information (like name, company name, title, email address, phone number, and physical address, along with answers to questions topical to the web form like what you are interested in knowing more about, and an ability to state additional information of your choosing).
When you email a question to one of our team members, we receive your email address and any other information you choose to include in your email. If you use other web forms to submit inquiries or sign up for mailing lists or other information, we will collect the information you submit. If we receive similar questions from other users, we may post the most frequently asked questions on our site under a “Q & A” or similar section. The question we post may be similar to, or the same as, the question you submitted, but we will not identify you (or anyone else) as the questioner.
The primary purpose of many web forms is to allow you to request information, samples, quotes, and other services from us, as well as to provide such products and services. We use the information you provide to process your requests and otherwise provide the products and services you request, as well as to provide support for those products and services. We may use your PII to send you information and advertising about our organization and our products and services including without limitation to provide you with products and services you have expressed interest in, requested, and/or purchased.
We reserve the right, but not the obligation, to contact you regarding changes to this Privacy Policy and other matters relevant to the Site.
INFORMATION AUTOMATICALLY COLLECTED:
When you visit our Site, we may collect some information automatically. By collecting this information we get a better understanding of your needs and what products and services we can develop, market, and sell to you to meet those needs. Some of the information we automatically collect is necessary for the proper functioning of the Site, such as cookies as explained below. All the information we gather helps us understand your preferences and how well our Site is functioning so we can continually improve your online experience with us. We may also use such information to improve our company and our products and services, and to provide you information and advertisements regarding those products and services.
Links, Embedded Content, and Buttons – We may keep track of how you interact with links across our services, including our email notifications. We do this to help improve our services, provide information and advertising, and to be able to analyze aggregate click statistics such as how many times a particular link was clicked on. This Site may contain links to other websites, content embedded in our Site that comes from or relates to other websites and services, and now or in the future we may use buttons from other websites and services such as social media websites, and these third parties may use cookies or other tracking devices to collect and track information about you across the Internet. In general, you can identify these social media buttons and the companies they represent by their logos. Several of these third parties may use cookies or other tracking devices to collect and track information about you over time and across the Internet. We are not responsible for the privacy practices or the content of these other websites or their data collection practices. You should check the privacy policies of these other websites when providing personally identifiable information or to find out what other information they collect from users, whether while on their platform or website or in relation to links, buttons, or embedded media. We are not responsible for the privacy practices or the content of these other websites or entities or their data collection practices.
Information From Your Computer – We may ourselves, or through our third party service providers, collect information about your computer, such as the browser, operating system, IP address, country and other geolocation data, date and time of visit, whether you are using a mobile device and what type, referring websites, the search engine queries you used to get to our Site, the pages of our Site you visit and your activities on our Site such as what images, videos, or other imbedded media you view, as well as the amount of time spent on our pages, and the number of pages visited. Some of this information may be collected using cookies, as further explained below. This information is used for a variety of purposes to improve our Site and its content, including without limitation to gather broad demographic data, identify trends and statistics, help diagnose problems with our server, and to administer our Site and its content. We may collect and share information between pages of our Site for the proper functioning of our Site, as well as authentication. We may also use this information to provide you with information and advertising regarding our products and services and the products and services of United.
Cookies – Our Site may use “cookies” to provide information on your computer. Cookies are pieces of data that a website can send to your browser, which may then be stored on your device. We may use both session and persistent cookies on our own or through our third party service providers as described below. Cookies may save your preferences while you are at our Site, such as allowing for persistent login on pages that require logging in, and we may use them to provide you with tailored information and tracking as you use our Site. Cookies help us, among other things, to determine which areas of our Site are popular by tracking hits to those areas, which may in turn allow us or our third party providers to provide you with targeted information or advertising regarding our products and services. By modifying your browser preferences, you have the choice to accept cookies, to be notified when a cookie is sent, or to reject cookies. The rejection or limitation of cookies by your browser may limit your ability to use the Site.
Third-Party Service Providers – We may use a variety of third-party services to help provide our services, to help us understand the use of our services, provide information and provide advertising regarding our Site and our products and services. Third party services providers may include, but are not limited to Google Analytics. These third-party service providers may use cookies or other methods to collect, store, and share information as further dictated by the privacy policies and disclosures of those third parties.
Google, Inc. may utilize the data collected to track and examine the use of this Site, to prepare reports on its activities and share them with other Google, Inc. services. Google, Inc. may also use the data collected to contextualize and personalize the ads of its own advertising network, such as by using cookies to serve ads based on a user’s prior visits to the Site or other websites. You may view Google’s privacy policy here: https://policies.google.com/privacy?hl=en,with more information located here: https://www.google.com/policies/privacy/partners/ (including information regarding how to control how information is shared through your Ads Settings) and here: https://support.google.com/analytics/answer/6004245?hl=en.
You can prevent the collection of the data generated by Google Analytics in relation to your use of the Web site (including your IP address) and the processing of this data by downloading and installing the browser plug-in, with more information regarding how you can opt out of Google Analytics data collection as instructed here: https://tools.google.com/dlpage/gaoptout. This link provides instructions for installing an opt-out cookie on your device. As a result, the collection of data by Google Analytics is prevented in future for this Web Site and for this browser as long as the opt-out cookie remains installed in your browser.
Web Beacons – We may employ Web beacons (also called single-pixel gifs), which are customized links or similar technologies, on the Site and when sending you messages, newsletters, or promotional emails or in using third party service providers. Web beacons allow us to (a) determine whether you have opened, or acted upon, a promotional email and which links you have clicked on in order to deliver to you more focused communications and other content, (b) allow us to count the number of users who have visited certain webpages and effectively deliver services, and (c) enable us to compile aggregated statistics and determine the efficacy of promotions by using Web beacons from third parties.
Combining of Information – Except as set forth in this Privacy Policy, we generally do not combine information about you that is collected on the Site with information we have related to you that is collected through means other than through the Site. We may combine information collected about you with information provided by third party service providers, such as those mentioned above, and other third party services such as social media websites. We may, but are not required to, combine information related to you collected outside of the website for user authentication, such as to verify that when you log into portions of the website that you are the authorized user of that account as determined by our corporate records.
SHARING OF YOUR INFORMATION
We will not sell, rent or lease your information to others without your consent, except as provided in this Privacy Policy. In general, the information you provide will be used to support your customer relationship with us and to enhance and improve our Site, products, services, and advertising.
We may engage third party service providers, consultants, and independent contractors to perform functions and provide services for us including without limitation those third party service providers mentioned in this Privacy Policy. We may share the information we collect through our Site with these service providers so that they can perform services for us in relation to the Site and our business. For example, we may share your information with our advertising and email vendors so that they can provide services to us such as emailing you about our products and services. We also share your information to process sample requests and to complete and ship those samples using shipping vendors.
In addition to the situations described above, we may use and disclose visitor information in special instances when we have reason to believe disclosing this information is necessary to investigate, identify, contact, or bring legal action against someone who may be causing injury to or interfering with our rights or property, other Site visitors, or anyone else. We may disclose visitor information when subpoenaed, if ordered or otherwise required by a court of law, arbitrator, or other similar proceeding or the rules governing such a proceeding, for government investigations, with government agencies if required by law, to exercise, establish, or defend United’s legal rights, to protect your vital interests or those of any other third party, and when United otherwise believes in good faith that any applicable law requires it.
OTHER INFORMATION PRACTICES
Access to Personal Information for Reviewing, Editing, and/or Removing – If you wish to discuss this Privacy Policy and the information we collect, you may contact us at the address provided in this Privacy Policy. At this time we may not be able to specifically identify and provide you with all of the information we have collected about you for your review, editing, or removal from our databases. In order to provide you with any information, United may, but is not required to, request that you prove your identity to the satisfaction of United.
Security – We take commercially reasonable steps to protect data transmitted through our Site, and we rely upon our third party vendors to supply security for the services they provide. We cannot and do not ensure or warrant the security of any information you transmit to us or from our online products or services. You transmit information to us at your own risk and should take all necessary precautions regarding the information you transmit, either to our Site and its related vendors or elsewhere on the Internet.
Children – Protecting the privacy of children is very important to us. For that reason, our Site does not solicit, collect or maintain personally identifiable information from users we actually know are under age 13. If you are a parent or guardian, please contact us if you believe information regarding a child has been collected by us through our Site.
Business Transfers – In the event that we are involved in a bankruptcy, merger, acquisition, reorganization or sale of assets or change in our ownership or control, your information may be sold or transferred as part of that transaction to actual or prospective transactions partners and their consultants, advisors, counselors, and agents, and otherwise shared to facilitate that transaction before, during, and after that transaction is completed. The promises in this Privacy Policy will apply to your information as transferred to the new entity.
Do Not Track – Presently the Site does not honor “do not track” settings on web browsers and does not offer you the opportunity to request that we not track your use of its services except as otherwise stated in this Privacy Policy.
Changes to this Policy – We may revise this Privacy Policy from time to time. The most current version of the policy will govern our use of your information and will always be available by clicking the Privacy Policy link in the footer of the main page of the Site. Please check this link often for changes. By continuing to access or use the Site after those changes become effective, you agree to be bound by the revised Privacy Policy.
Opt-in – BY ACCESSING, VISITING, BROWSING, USING, OR ATTEMPTING TO INTERACT WITH ANY PART OF THE SITE, INCLUDING WITHOUT LIMITATION THE SITE’S FORMS, YOU EXPRESSLY OPT-INTO THE PRIVACY AND DATA SHARING PRACTICES DESCRIBED IN THIS PRIVACY POLICY INCLUDING WITHOUT LIMITATION US CONTACTING YOU BY EMAIL FOR ADVERTISING PURPOSES.
Subject to Terms of Use – This Privacy Policy is further subject to the terms set forth in any terms of use (see unitedsugarpr.com/legal/) or legal disclaimers including without limitation all provisions regarding warranty disclaimers, limits of liability, and dispute resolution mechanisms such as the jurisdiction and forum provisions.
Contacting Us – If you have additional questions about our use of information, please contact us at:
contactus@unitedsugarpr.com
Effective Date: October 1, 2023.
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